Last Mile & White Glove Optimization
As e-commerce continues to grow and modes of transportation other than parcel are being deployed, it is being increasing more important for companies to address last mile deliveries. Orders need to be optimized based on customer requirements and when multiple modes are involved, this adds another level of complexity.
One of the keys to success for companies is based on the level of customer service provided. The customer experience is mission critical and last mile deliveries are an important part that drives that success factor. Customer orders need to processed complete, hassle free and on-time. Late deliveries that lead to waiting time for customer installations are a real killer.
The level of complexity rises when you are trying to schedule multiple shipments that are needed for a project. This requires optimizing all of the orders to ensure everything arrives when you need it. Let our last mile and white glove consulting team work with you if you are having issues.
Application Development
We have IT resources available for the development of applications that might be needed in the freight audit and payment process or other projects that may need to be outsourced. Many of our IT projects are related to systems integration but we have the expertise to design customized solutions for many
supply chain related initiatives.